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Newsletter>
Making A Good First Impression
January 5, 2006
When you first meet a person, your goal is to get them to: 1. like you; 2. trust you; and 3. want to listen to you. Once they've gotten the basic idea of our business, they'll need to like and trust you enough to want to do business with you. To help people to like you, you must be likable. That's pretty simple. Develop the traits you admire in someone you deem as being likable. Chances are someone you consider likable is already somewhat like you, so this shouldn't be too much of a stretch for you. It's human nature to like people who are like us or who we recognize as complementing our personality styles. People tend to like others who smile, make eye contact, are courteous, and are interested in them. These traits make those with whom you come in contact feel as though they are important to you. Making others feel important is critical to establishing successful relationships — both business and personal. To begin building trust, establish common ground. If you're a fan of the same sports team, if you have children the same ages, or if you belong to the same community service organization, they'll see how much you are like them. Most people trust and want to do business with people who are like themselves. Seek areas of common ground by asking questions about their business or something in their local area. It won't hurt, if in conversation, you are able to tell them stories about other people in the business who are succeeding. Edify your upline. Be careful not to sound like you're bragging. Use the term “we” as in “we, Agel” when relating information about other partners in the business. That way, if they're even the least bit shaky on their opinion of you, they'll build faith in Agel and the fact that others are succeeding. You should ALWAYS use THIRD PARTY at every given moment to keep things duplicatable, and build credibility. If you're making a telephone contact, you won't be able to see their office or home environment, so you must stay away from personal topics until you get a cue from them that it's something they'd want to talk about. Stick with industry knowledge or local topics of interest at the beginning. Look and listen for ideas of what's important to this person. If you don't see or hear anything that you would feel comfortable asking about, don't become anxious. You don't want to create an awkward situation by looking like you're struggling to come up with a subject. In business situations, you can always ask about the neighborhood or good local restaurants. If you visit a prospect at their home, mention the landscaping, the general style of decor, or a painting hanging on the wall. Avoid the weather unless there's some unusual weather phenomenon occurring. It's just too trite. You should also dress accordingly. To sponsor sharp people, you must become a sharp person. Your dress should reflect the type of people you intend to sponsor. When people see you - they form an impression. That's why we always suggest business casual. Showing up for a meeting in cut offs and sandals won't help you sponsor many people (unless you're trying to sponsor surfers). Meeting someone in a neutral location, such as an elevator, an office lobby, or in line at the grocery store can be handled nicely with a sincere compliment about an article of clothing, an item the person is carrying, or a simple question. A good starter question for other than the grocery store could be, “What brings you to this building?” The more prepared you are to handle first meetings, the more relaxed you will be. And, the more relaxed you are, the fewer awkward beginnings you'll encounter.
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